Jensen Enterprises, because what’s on the outside matters

A: We have a 5-year craftsmanship warranty to cover any leaks or lost materials. The products we install offer lifetime warranties against manufacturing defects.

A: We provide repairs and replacements to wood, asphalt, rubber, asbestos, and metal roofs. We do repairs and replacements on vinyl and wood siding. We, also, offer repairs and replacements to gutter systems.

A: It is much preferred that the homeowner is present for the initial appointment so we can go over our findings immediately with you, but if scheduling does not allow for an agreeable time, we can do the inspection with the homeowner’s permission and call or email our report.

A: Yes, we do offer incentives for customers referred to us and to who we were able to provide services.

A: There are some things a homeowner can do to help. Mowing the grass the day before an installation can help in cleaning the yard. Removing all vehicles, etc from the driveway the night before will allow for immediate setup and the job to start. Potentially removing valuables from the inside of exterior walls, will help lessen the chance of damaged items.

A: No, it is against code and best practices to install multiple layers of asphalt shingles.

A: Gutter systems that are not severely rusted can be repaired, partially, or fully replaced.

A: Yes, we can meet with insurance inspectors, directly bill the insurance co, and work with adjusters directly to get things ready for repairs to begin.

A: If the need arises, we can do winter installs, but it is better for shingles and siding to be put on in warmer weather. Asphalt shingles will seal and sit better in warmer weather and vinyl siding can be brittle in cold temps. If a house needs to be sold or a roof is leaking, we can make the repairs any time of year with the right products and careful installation.

A:

There are several possible causes:

• Damaged, missing, or cracked shingles — strong storms with hail, wind, or debris can lift or break them, allowing water infiltration

• Worn or failing flashing — around chimneys, vents, skylights, or roof transitions, flashing seals can degrade or pull away

• Clogged gutters or downspouts — if water can’t flow off the roof properly, it may back up under shingles or underlayment

• Ice dams or freeze/thaw cycles — during winter, ice can form at eaves and force water upward under shingles

• Underlayment or roof deck issues — if the underlayment is compromised (torn, weathered, improperly installed) or the decking beneath is rotted, water can penetrate

• Poor ventilation or attic issues — if moisture builds in the attic, it can worsen leaks or accelerate deterioration

Because Omaha sees a wide range of weather from hail, wind storms, snow, thawing and freezing cycles. It’s not uncommon for roofs to be tested. A prompt professional inspection can locate the leak’s source and address it before further damage occurs.

A: The lifespan depends on quality, material, installation, and maintenance, but here are common guidelines:

• Standard asphalt shingles (3-tab): often 10–20 years in Nebraska’s climate, depending on weather stress, sun exposure, and maintenance (some sources note typical 10–15 years under harsher conditions)

• Architectural / laminated shingles: these tend to last longer — around 25–30 years, especially if high quality and well maintained

• Impact-resistant or higher grade shingles: these may extend lifespan beyond typical ranges and better withstand hail and storms

• Metal roofs (steel, standing seam, etc.): in Nebraska, a well installed metal roof can last 40 to 70 years (or more) depending on the metal type, coating, and maintenance

Because Nebraska’s climate includes hail, strong sun, freeze/thaw cycles, and wind, roof materials are under significant stress — so quality materials and regular maintenance matter.

A: Roof costs can vary widely depending on several key factors, including roof size, pitch, materials, design complexity, and required permits. To get the most accurate estimate for your project, Jensen Enterprises can provide a detailed, high-quality quote tailored to your specific roofing needs.

A: Here’s a general outline and always check your specific homeowner’s policy. Also note the Nebraska Insured Homeowners Protection Act (LB 943, 2011) offers protections for homeowners dealing with storm damage contractors.

1. Document damage quickly
   Take photos and videos of damage (inside and outside). Keep records of weather events, storm reports, dates, etc.

2. Review your insurance policy
   Determine whether your policy covers “replacement cost value (RCV)” or “actual cash value (ACV)” — ACV often reduces the payout due to depreciation.
3. Contact your insurer / file the claim
   Call your insurer’s claims department, submit the documentation, and formally file the claim.

4. Get an inspection / adjuster visit
   The insurer will often send an adjuster to assess the damage and estimate repairs. You or your contractor may accompany them to point out damage.

5. Obtain contractor estimates
   Get one or more roofing contractor quotes (Jensen Enterprises can provide one). Compare with the adjuster’s report.

6. Negotiate / review coverage
   If you believe the insurer’s assessment is low, provide documentation, repair estimates, and challenge the decision. Understand your deductible, depreciation, and policy limits.

7. Hire the contractor and begin repairs
   Once the claim is approved, you can move forward with repair or replacement. Submit invoices to the insurer for reimbursement (or direct billing, depending on arrangement).

8. Keep record of all communications and contracts
   This helps protect you if disputes arise.

Because Nebraska law protects homeowners from certain unfair practices, be suspicious of storm-chasers, high up-front payments, or contractors pushing you to sign immediately without review.

A: Here are indicators to help decide whether a repair is sufficient or a full replacement is likely:

Signs a repair might suffice:

• Localized damage (a small patch, few missing shingles)

• Minor leaks or drips in limited area

• Flashing or gutter damage that can be fixed

• Granule loss, minor curling of shingles

• Roof is still in its middle age, not near end of expected lifespan

Signs you likely need a replacement:

• Widespread shingle damage (many missing, cracked, or curling)

• Aging roof nearing or past its expected lifespan

• Significant leaks or interior water damage in multiple spots

• Rotting or damaged roof deck, sheathing, or structural elements

• High number of prior repairs indicating ongoing issues

• Diminishing returns from repairs (cost of repeated repairs approaching replacement cost)

• Increased energy bills or problems in insulation / ventilation

• Storm damage that affects large areas

In Omaha / Nebraska, the weather stress (hail, wind, freeze/thaw) can accelerate wear, so a roof that’s had many repairs over time might be more cost-effective to replace.

A: Because Nebraska has extremes — heat, sun, hail, wind, freezing and thawing — here are materials that perform well:

In Nebraska, a smart choice is impact-resistant or high-quality architectural asphalt shingles or metal roofing, depending on your budget and long-term goals. These both help resist hail and storm damage while lasting longer in this climate.

A: When hiring a roofing contractor, it’s important to know what to expect to ensure you’re working with a reputable professional. A trustworthy roofing company should be fully licensed and insured to protect both you and your property. They should also have a physical office location where you can reach them easily and provide assistance throughout your project. Make sure your contractor handles all necessary permits and follows local building codes. Look for a company with a proven reputation such as a BBB A+ rating and a strong local presence. Jensen Enterprises takes pride in being a licensed, insured, and locally owned roofing contractor you can count on for quality craftsmanship and honest service.